Last Updated: 1/10/2024
At Itchypalm, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the information we collect from clients, partners, and visitors to our website and services.
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, company details, and other identifiable details you provide when contacting us, subscribing to our services, or filling out a form on our website.
- Usage Data: Information about how you interact with our website and services, including your IP address, browser type, pages visited, and time spent on our site. This data helps us improve the functionality of our site.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance the browsing experience, personalise content, and analyse traffic.
We use the information we collect for the following purposes:
- To provide and maintain our services
- To personalise your experience with our agency
- To process payments and manage client accounts
- To communicate with you regarding updates, promotions, and customer support
- To improve our website, products, and services through analytics
- To comply with legal obligations or to protect our legal rights
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies we work with to operate our business (e.g., payment processors, email services, analytics providers). Confidentiality agreements bind these service providers, and they are not authorised to use your information for any purpose other than providing services to us.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, or government agencies).
- Business Transfers: Your personal information may be transferred as part of a merger, acquisition, or sale of all or a portion of our assets.
Rest assured, we take the security of your personal information seriously. We implement industry-standard security measures to protect against unauthorised access, disclosure, or alteration. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.
You have the right to:
- Access and receive a copy of your data
- Correct or update inaccurate or incomplete data
- Request the deletion of your data (subject to legal and contractual obligations)
- Opt out of marketing communications at any time
To exercise these rights, don’t hesitate to contact us at admin@itchypalm.co.uk.
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, please get in touch with us at admin@itchypalm.co.uk